Intraline are masters at cold-chain logistics. They have handled all our reefer (frozen fish) shipments in the last 15 years. They always position containers on time and deliver within schedule. They skillfully navigate red-tape and third party providers at both origin and destination ports. In all these years, we have not had a single adverse issue that caused us an outright loss on account of them.

Intraline promised to deliver my six units (loaded on a car-carrier) in 14 days from arrival in Mombasa. I got them in 10 days. I have since committed all our car imports into the region to them.

One of our customer’s shipment got short-landed on account of a warehouse mistake in China. The team at Intraline surprised us by arranging its pick up and delivery – without any extra charge to us. They have a client for life!

The growth we have witnessed in the last 18 days of working with Intraline is nothing short of phenomenal. We have grown in leaps and bounds and now serve the wider Africa Great Lakes region – Uganda, Rwanda, Burundi, Eastern Congo and South Sudan. We attribute a big part of our success to our partnership with Intraline. The team is dependable, responsive and very professional even when issues come up, like they always do in our supply chain. They pick up their calls when others won’t.

I was surprised by Intraline’s pricing. While I was used to exhorbitantly high freight and warehouse charges, I was shocked the first time I got their handling quotation. I expected additional invoices after shipment. But they delivered. And continue to.